Privacy Policy

The Rainbow Resilience Foundation (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of all visitors to our website. We understand the sensitive nature of the services we provide and the critical importance of maintaining the trust and safety of those we support. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Personal Information You Provide

• Name, email address, phone number, or other contact details if you fill out forms, subscribe to our newsletter, request support, or contact us
• Information shared through our hotline, chat, or contact form if you seek assistance or resources

1. Automatically Collected Information

• IP address, browser type, device information, referring URLs, and site usage data through standard web analytics tools
• Cookies and similar technologies (you may disable cookies through your browser settings)

2. How We Use Your Information

• Respond to your questions, requests, or support inquiries
• Send you newsletters, updates, and advocacy materials if you opt in
• Improve our website’s content, usability, and security
• Support and protect the safety and privacy of users, especially those experiencing abuse or trauma

3. Confidentiality and Safety

• We do not share your personal information with third parties unless legally required or explicitly authorized by you
• Any data shared through support forms or the hotline is treated as confidential
• We do not retain sensitive user content longer than necessary and use secure tools for data management and communications

4. Data Sharing and Third Parties

• We do not sell, rent, or trade your personal information
• We may share limited data with trusted service providers (e.g., email platforms, cloud storage, donation processors) bound by strict confidentiality agreements

5. Donation Information

• Payment information is securely processed by third-party providers (e.g., Stripe, PayPal) and not stored on our servers
• Contact information may be retained for tax receipts, thank-you messages, and future fundraising unless anonymity is requested

6. Minors’ Privacy

• Our services are not directed to individuals under 18
• We do not knowingly collect personal information from this age group
• If we inadvertently collect such data, please contact us to delete it

7. Your Choices and Rights

• Request access to or correction of your data
• Opt out of email updates at any time
• Request deletion or anonymization of personal data

To submit a request, email contact@rainbowresiliencefoundation.org with the subject line “Privacy Request.”

8. Security Measures

• We use industry-standard encryption, access controls, and secure infrastructure to protect your data
• No system is completely secure; please use caution when sharing sensitive information

9. External Links

• Our website may link to external sites
• We are not responsible for their privacy practices; please review their policies individually

10. Changes to This Policy

• We may update this policy from time to time
• Significant changes will be noted on our homepage
• Continued use of the site means acceptance of any updates

Contact Us
The Rainbow Resilience Foundation
Email: contact@rainbowresiliencefoundation.org
Hotline: (213) 376-4761
Website: www.rainbowresiliencefoundation.org